diff --git a/utils.js b/utils.js
new file mode 100644
index 0000000..40f010f
--- /dev/null
+++ b/utils.js
@@ -0,0 +1,37 @@
+const config = require('./config');
+
+// template
+function templateStart() {
+  const msg = `* Welcome to ${config.app.name} 📱📡*\n 
+A bot to track your devices with GPS.
+
+Please, read the README on 
+https://github.com/frab1t/trackmyd-bot
+to configure the bot.
+
+Made with ❤️ by @frab1t`;
+
+  return msg;
+}
+
+function templateHelp() {
+  const msg = `📃 * ${config.app.name} commands*: \n
+  /help - view commands.
+  /position - view device's position.
+  /list - view device available.
+  /add - add new device.
+  /remove - remove device.`;
+
+  return msg;
+}
+
+function templateUnauthorizedUser() {
+  const msg = `Unauthorized user. 🤖  \n
+Clone the repository https://github.com/frab1t/lscanbot 
+and run the bot on your local network. 😎`;
+  return msg;
+}
+
+module.exports.templateStart = templateStart;
+module.exports.templateHelp = templateHelp;
+module.exports.templateUnauthorizedUser = templateUnauthorizedUser;