diff --git a/CHANGES.md b/CHANGES.md
index 934ababf85..f5a0d5dbb1 100644
--- a/CHANGES.md
+++ b/CHANGES.md
@@ -13,6 +13,7 @@ Improvements 🙌:
  - Edit and remove icons are now visible on image attachment preview screen (#2294)
  - Room profile: BigImageViewerActivity now only display the image. Use the room setting to change or delete the room Avatar
  - Better visibility of text reactions in dark theme (#1118)
+ - Room member profile: Add action to create (or open) a DM (#2310)
 
 Bugfix 🐛:
  - Messages encrypted with no way to decrypt after SDK update from 0.18 to 1.0.0 (#2252)
diff --git a/matrix-sdk-android/src/androidTest/java/org/matrix/android/sdk/common/CryptoTestHelper.kt b/matrix-sdk-android/src/androidTest/java/org/matrix/android/sdk/common/CryptoTestHelper.kt
index 370b416f54..ec2b28a4da 100644
--- a/matrix-sdk-android/src/androidTest/java/org/matrix/android/sdk/common/CryptoTestHelper.kt
+++ b/matrix-sdk-android/src/androidTest/java/org/matrix/android/sdk/common/CryptoTestHelper.kt
@@ -285,14 +285,7 @@ class CryptoTestHelper(private val mTestHelper: CommonTestHelper) {
 
     fun createDM(alice: Session, bob: Session): String {
         val roomId = mTestHelper.doSync<String> {
-            alice.createRoom(
-                    CreateRoomParams().apply {
-                        invitedUserIds.add(bob.myUserId)
-                        setDirectMessage()
-                        enableEncryptionIfInvitedUsersSupportIt = true
-                    },
-                    it
-            )
+            alice.createDirectRoom(bob.myUserId, it)
         }
 
         mTestHelper.waitWithLatch { latch ->
diff --git a/matrix-sdk-android/src/main/java/org/matrix/android/sdk/api/session/room/RoomService.kt b/matrix-sdk-android/src/main/java/org/matrix/android/sdk/api/session/room/RoomService.kt
index 965e7e23bb..b772225f51 100644
--- a/matrix-sdk-android/src/main/java/org/matrix/android/sdk/api/session/room/RoomService.kt
+++ b/matrix-sdk-android/src/main/java/org/matrix/android/sdk/api/session/room/RoomService.kt
@@ -35,6 +35,22 @@ interface RoomService {
     fun createRoom(createRoomParams: CreateRoomParams,
                    callback: MatrixCallback<String>): Cancelable
 
+    /**
+     * Create a direct room asynchronously. This is a facility method to create a direct room with the necessary parameters
+     */
+    fun createDirectRoom(otherUserId: String,
+                         callback: MatrixCallback<String>): Cancelable {
+        return createRoom(
+                CreateRoomParams()
+                        .apply {
+                            invitedUserIds.add(otherUserId)
+                            setDirectMessage()
+                            enableEncryptionIfInvitedUsersSupportIt = true
+                        },
+                callback
+        )
+    }
+
     /**
      * Join a room by id
      * @param roomIdOrAlias the roomId or the room alias of the room to join
@@ -113,5 +129,16 @@ interface RoomService {
      */
     fun getChangeMembershipsLive(): LiveData<Map<String, ChangeMembershipState>>
 
-    fun getExistingDirectRoomWithUser(otherUserId: String): Room?
+    /**
+     * Return the roomId of an existing DM with the other user, or null if such room does not exist
+     * A room is a DM if:
+     *  - it is listed in the `m.direct` account data
+     *  - the current user has joined the room
+     *  - the other user is invited or has joined the room
+     *  - it has exactly 2 members
+     * Note:
+     *  - the returning room can be encrypted or not
+     *  - the power level of the users are not taken into account. Normally in a DM, the 2 members are admins of the room
+     */
+    fun getExistingDirectRoomWithUser(otherUserId: String): String?
 }
diff --git a/matrix-sdk-android/src/main/java/org/matrix/android/sdk/internal/session/room/DefaultRoomService.kt b/matrix-sdk-android/src/main/java/org/matrix/android/sdk/internal/session/room/DefaultRoomService.kt
index 171e90703c..d49c2f120c 100644
--- a/matrix-sdk-android/src/main/java/org/matrix/android/sdk/internal/session/room/DefaultRoomService.kt
+++ b/matrix-sdk-android/src/main/java/org/matrix/android/sdk/internal/session/room/DefaultRoomService.kt
@@ -61,7 +61,7 @@ internal class DefaultRoomService @Inject constructor(
         return roomGetter.getRoom(roomId)
     }
 
-    override fun getExistingDirectRoomWithUser(otherUserId: String): Room? {
+    override fun getExistingDirectRoomWithUser(otherUserId: String): String? {
         return roomGetter.getDirectRoomWith(otherUserId)
     }
 
diff --git a/matrix-sdk-android/src/main/java/org/matrix/android/sdk/internal/session/room/RoomGetter.kt b/matrix-sdk-android/src/main/java/org/matrix/android/sdk/internal/session/room/RoomGetter.kt
index 2947518605..eb9cd9fcba 100644
--- a/matrix-sdk-android/src/main/java/org/matrix/android/sdk/internal/session/room/RoomGetter.kt
+++ b/matrix-sdk-android/src/main/java/org/matrix/android/sdk/internal/session/room/RoomGetter.kt
@@ -25,13 +25,12 @@ import org.matrix.android.sdk.internal.database.model.RoomSummaryEntity
 import org.matrix.android.sdk.internal.database.model.RoomSummaryEntityFields
 import org.matrix.android.sdk.internal.database.query.where
 import org.matrix.android.sdk.internal.session.SessionScope
-import org.matrix.android.sdk.internal.session.room.membership.RoomMemberHelper
 import javax.inject.Inject
 
 internal interface RoomGetter {
     fun getRoom(roomId: String): Room?
 
-    fun getDirectRoomWith(otherUserId: String): Room?
+    fun getDirectRoomWith(otherUserId: String): String?
 }
 
 @SessionScope
@@ -46,16 +45,14 @@ internal class DefaultRoomGetter @Inject constructor(
         }
     }
 
-    override fun getDirectRoomWith(otherUserId: String): Room? {
+    override fun getDirectRoomWith(otherUserId: String): String? {
         return realmSessionProvider.withRealm { realm ->
             RoomSummaryEntity.where(realm)
                     .equalTo(RoomSummaryEntityFields.IS_DIRECT, true)
                     .equalTo(RoomSummaryEntityFields.MEMBERSHIP_STR, Membership.JOIN.name)
                     .findAll()
-                    .filter { dm -> dm.otherMemberIds.contains(otherUserId) }
-                    .map { it.roomId }
-                    .firstOrNull { roomId -> otherUserId in RoomMemberHelper(realm, roomId).getActiveRoomMemberIds() }
-                    ?.let { roomId -> createRoom(realm, roomId) }
+                    .firstOrNull { dm -> dm.otherMemberIds.size == 1 && dm.otherMemberIds.first() == otherUserId }
+                    ?.roomId
         }
     }
 
diff --git a/matrix-sdk-android/src/main/res/values-bn-rIN/strings.xml b/matrix-sdk-android/src/main/res/values-bn-rIN/strings.xml
index 8d31488283..35f8feaf0f 100644
--- a/matrix-sdk-android/src/main/res/values-bn-rIN/strings.xml
+++ b/matrix-sdk-android/src/main/res/values-bn-rIN/strings.xml
@@ -174,7 +174,7 @@
     </plurals>
     <plurals name="notice_room_aliases_removed_by_you">
         <item quantity="one">আপনি এই ঘরের ঠিকানা হিসাবে %1$s সরিয়েছেন।</item>
-        <item quantity="other">আপনি এই ঘরের ঠিকানা হিসাবে %2$s গুলি সরিয়েছেন।</item>
+        <item quantity="other">আপনি এই ঘরের ঠিকানা হিসাবে %1$s গুলি সরিয়েছেন।</item>
     </plurals>
     <string name="notice_room_aliases_added_and_removed">%1$s %2$s যোগ করেছে এবং %3$s গুলি এই ঘরের ঠিকানা হিসাবে সরানো হয়েছে।</string>
     <string name="notice_room_aliases_added_and_removed_by_you">আপনি %1$s যোগ করেছেন এবং %2$s কে এই ঘরের ঠিকানা হিসাবে সরিয়ে দিয়েছেন।</string>
diff --git a/matrix-sdk-android/src/main/res/values-cs/strings.xml b/matrix-sdk-android/src/main/res/values-cs/strings.xml
index f5b4475c13..371689a2f2 100644
--- a/matrix-sdk-android/src/main/res/values-cs/strings.xml
+++ b/matrix-sdk-android/src/main/res/values-cs/strings.xml
@@ -177,9 +177,9 @@
         <item quantity="other">%1$s odstranili %2$s jako adresy pro tuto místnost.</item>
     </plurals>
     <plurals name="notice_room_aliases_removed_by_you">
-        <item quantity="one">Odstranili jste %2$s jako adresu pro tuto místnost.</item>
-        <item quantity="few">Odstranili jste %2$s jako adresuy pro tuto místnost.</item>
-        <item quantity="other">Odstranili jste %2$s jako adresy pro tuto místnost.</item>
+        <item quantity="one">Odstranili jste %1$s jako adresu pro tuto místnost.</item>
+        <item quantity="few">Odstranili jste %1$s jako adresuy pro tuto místnost.</item>
+        <item quantity="other">Odstranili jste %1$s jako adresy pro tuto místnost.</item>
     </plurals>
     <string name="notice_room_aliases_added_and_removed">%1$s přidali %2$s a odstranili %3$s jako adresy pro tuto místnost.</string>
     <string name="notice_room_aliases_added_and_removed_by_you">Přidali jste %1$s a odstranili %2$s jako adresy pro tuto místnost.</string>
diff --git a/matrix-sdk-android/src/main/res/values-eo/strings.xml b/matrix-sdk-android/src/main/res/values-eo/strings.xml
index 38df574ed5..10be2103cf 100644
--- a/matrix-sdk-android/src/main/res/values-eo/strings.xml
+++ b/matrix-sdk-android/src/main/res/values-eo/strings.xml
@@ -125,12 +125,12 @@
     <string name="notice_room_canonical_alias_set_by_you">Vi agordis al ĉefadreson de ĉi tiu ĉambro al %1$s.</string>
     <string name="notice_room_aliases_added_and_removed_by_you">Vi aldonis %1$s kaj forigis %2$s kiel adresojn por ĉi tiu ĉambro.</string>
     <plurals name="notice_room_aliases_removed_by_you">
-        <item quantity="one">Vi forigis %2$s kiel adreson por ĉi tiu ĉambro.</item>
-        <item quantity="other">Vi forigis %2$s kiel adresojn por ĉi tiu ĉambro.</item>
+        <item quantity="one">Vi forigis %1$s kiel adreson por ĉi tiu ĉambro.</item>
+        <item quantity="other">Vi forigis %1$s kiel adresojn por ĉi tiu ĉambro.</item>
     </plurals>
     <plurals name="notice_room_aliases_added_by_you">
-        <item quantity="one">Vi aldonis %2$s kiel adreson por ĉi tiu ĉambro.</item>
-        <item quantity="other">Vi aldonis %2$s kiel adresojn por ĉi tiu ĉambro.</item>
+        <item quantity="one">Vi aldonis %1$s kiel adreson por ĉi tiu ĉambro.</item>
+        <item quantity="other">Vi aldonis %1$s kiel adresojn por ĉi tiu ĉambro.</item>
     </plurals>
     <string name="notice_room_withdraw_with_reason_by_you">Vi nuligis la inviton por %1$s. Kialo: %2$s</string>
     <string name="notice_room_third_party_registered_invite_with_reason_by_you">Vi akceptis la inviton por %1$s. Kialo: %2$s</string>
diff --git a/matrix-sdk-android/src/main/res/values-es/strings.xml b/matrix-sdk-android/src/main/res/values-es/strings.xml
index 1b1935602c..e2d09c7857 100644
--- a/matrix-sdk-android/src/main/res/values-es/strings.xml
+++ b/matrix-sdk-android/src/main/res/values-es/strings.xml
@@ -226,7 +226,7 @@
 
     <plurals name="notice_room_aliases_removed_by_you">
         <item quantity="one">Quitaste %1$s como dirección para esta sala.</item>
-        <item quantity="other">Quitaste %2$s como direcciones para esta sala.</item>
+        <item quantity="other">Quitaste %1$s como direcciones para esta sala.</item>
     </plurals>
 
     <string name="notice_room_aliases_added_and_removed">"%1$s agregó %2$s  y eliminó %3$s como direcciones para esta sala."</string>
diff --git a/matrix-sdk-android/src/main/res/values-it/strings.xml b/matrix-sdk-android/src/main/res/values-it/strings.xml
index d4479be674..5eab8c57df 100644
--- a/matrix-sdk-android/src/main/res/values-it/strings.xml
+++ b/matrix-sdk-android/src/main/res/values-it/strings.xml
@@ -183,7 +183,7 @@
     </plurals>
     <plurals name="notice_room_aliases_removed_by_you">
         <item quantity="one">Hai rimosso %1$s come indirizzo per questa stanza.</item>
-        <item quantity="other">Hai rimosso %2$s come indirizzi per questa stanza.</item>
+        <item quantity="other">Hai rimosso %1$s come indirizzi per questa stanza.</item>
     </plurals>
     <string name="notice_room_aliases_added_and_removed_by_you">Hai aggiunto %1$s e rimosso %2$s come indirizzi per questa stanza.</string>
     <string name="notice_room_canonical_alias_set_by_you">Hai impostato l\'indirizzo principale per questa stanza a %1$s.</string>
diff --git a/matrix-sdk-android/src/main/res/values-kab/strings.xml b/matrix-sdk-android/src/main/res/values-kab/strings.xml
index e557a7c824..8b94fad9eb 100644
--- a/matrix-sdk-android/src/main/res/values-kab/strings.xml
+++ b/matrix-sdk-android/src/main/res/values-kab/strings.xml
@@ -172,7 +172,7 @@
     </plurals>
     <plurals name="notice_room_aliases_removed_by_you">
         <item quantity="one">Tekkseḍ %1$s am tansa i texxamt-a.</item>
-        <item quantity="other">Tekkseḍ %2$s am tansiwin i texxamt-a.</item>
+        <item quantity="other">Tekkseḍ %1$s am tansiwin i texxamt-a.</item>
     </plurals>
     <string name="notice_room_aliases_added_and_removed">%1$s yerna %2$s terniḍ tekkseḍ %3$s am tansiwin i texxamt-a.</string>
     <string name="notice_room_aliases_added_and_removed_by_you">Terniḍ %1$s terniḍ tekkseḍ %2$s am tansiwin i texxamt-a.</string>
diff --git a/matrix-sdk-android/src/main/res/values-pt-rBR/strings.xml b/matrix-sdk-android/src/main/res/values-pt-rBR/strings.xml
index 4e62a21c0e..ed9f91cdb3 100644
--- a/matrix-sdk-android/src/main/res/values-pt-rBR/strings.xml
+++ b/matrix-sdk-android/src/main/res/values-pt-rBR/strings.xml
@@ -182,7 +182,7 @@
     </plurals>
     <plurals name="notice_room_aliases_removed_by_you">
         <item quantity="one">Você removeu %1$s como um endereço desta sala.</item>
-        <item quantity="other">Você removeu %2$s como endereços desta sala.</item>
+        <item quantity="other">Você removeu %1$s como endereços desta sala.</item>
     </plurals>
     <string name="notice_room_aliases_added_and_removed">%1$s adicionou %2$s e removeu %3$s como endereços desta sala.</string>
     <string name="notice_room_aliases_added_and_removed_by_you">Você adicionou %1$s e removeu %2$s como endereços desta sala.</string>
diff --git a/matrix-sdk-android/src/main/res/values-sk/strings.xml b/matrix-sdk-android/src/main/res/values-sk/strings.xml
index c75c8b4832..15924d02e1 100644
--- a/matrix-sdk-android/src/main/res/values-sk/strings.xml
+++ b/matrix-sdk-android/src/main/res/values-sk/strings.xml
@@ -183,8 +183,8 @@
     </plurals>
     <plurals name="notice_room_aliases_removed_by_you">
         <item quantity="one">Odstránili ste adresu %1$s pre túto miestnosť.</item>
-        <item quantity="few">Odstránili ste adresy %2$s pre túto miestnosť.</item>
-        <item quantity="other">Odstránili ste adresy %2$s pre túto miestnosť.</item>
+        <item quantity="few">Odstránili ste adresy %1$s pre túto miestnosť.</item>
+        <item quantity="other">Odstránili ste adresy %1$s pre túto miestnosť.</item>
     </plurals>
     <string name="notice_room_aliases_added_and_removed_by_you">Pridali ste %1$s a odstránili adresy %2$s pre túto miestnosť.</string>
     <string name="notice_room_canonical_alias_set_by_you">Nastavili ste hlavnú adresu tejto miestnosti %1$s.</string>
diff --git a/matrix-sdk-android/src/main/res/values-sv/strings.xml b/matrix-sdk-android/src/main/res/values-sv/strings.xml
index 25e51b69e5..d42c6ba2ca 100644
--- a/matrix-sdk-android/src/main/res/values-sv/strings.xml
+++ b/matrix-sdk-android/src/main/res/values-sv/strings.xml
@@ -174,7 +174,7 @@
     </plurals>
     <plurals name="notice_room_aliases_removed_by_you">
         <item quantity="one">Du tog bort %1$s som en adress för det här rummet.</item>
-        <item quantity="other">Du tog bort %2$s som adresser för det här rummet.</item>
+        <item quantity="other">Du tog bort %1$s som adresser för det här rummet.</item>
     </plurals>
     <string name="notice_room_aliases_added_and_removed">%1$s lade till %2$s och tog bort %3$s som adresser för det här rummet.</string>
     <string name="notice_room_aliases_added_and_removed_by_you">Du lade till %1$s och tog bort %2$s som adresser för det här rummet.</string>
diff --git a/matrix-sdk-android/src/main/res/values-zh-rCN/strings.xml b/matrix-sdk-android/src/main/res/values-zh-rCN/strings.xml
index 79b2eb31ee..5c5da36c26 100644
--- a/matrix-sdk-android/src/main/res/values-zh-rCN/strings.xml
+++ b/matrix-sdk-android/src/main/res/values-zh-rCN/strings.xml
@@ -177,7 +177,7 @@
         <item quantity="other">您新增了 %1$s 为此聊天室的地址。</item>
     </plurals>
     <plurals name="notice_room_aliases_removed_by_you">
-        <item quantity="other">您移除了此聊天室的 %2$s 地址。</item>
+        <item quantity="other">您移除了此聊天室的 %1$s 地址。</item>
     </plurals>
     <string name="notice_room_aliases_added_and_removed_by_you">您为此聊天室新增了 %1$s 并移除了 %2$s 地址。</string>
     <string name="notice_room_canonical_alias_set_by_you">您将此聊天室的主地址设为了 %1$s。</string>
diff --git a/matrix-sdk-android/src/main/res/values-zh-rTW/strings.xml b/matrix-sdk-android/src/main/res/values-zh-rTW/strings.xml
index 4a3293b195..b3de5910a5 100644
--- a/matrix-sdk-android/src/main/res/values-zh-rTW/strings.xml
+++ b/matrix-sdk-android/src/main/res/values-zh-rTW/strings.xml
@@ -177,7 +177,7 @@
         <item quantity="other">您為此聊天室新增了 %1$s 作為地址。</item>
     </plurals>
     <plurals name="notice_room_aliases_removed_by_you">
-        <item quantity="other">您為此聊天室移除了 %2$s 作為地址。</item>
+        <item quantity="other">您為此聊天室移除了 %1$s 作為地址。</item>
     </plurals>
     <string name="notice_room_aliases_added_and_removed_by_you">您為此聊天室新增了 %1$s 並移除了 %2$s 作為地址。</string>
     <string name="notice_room_canonical_alias_set_by_you">您將此聊天室的主要地址設定為 %1$s。</string>
diff --git a/matrix-sdk-android/src/main/res/values/strings.xml b/matrix-sdk-android/src/main/res/values/strings.xml
index 3f75b715f6..27f083269f 100644
--- a/matrix-sdk-android/src/main/res/values/strings.xml
+++ b/matrix-sdk-android/src/main/res/values/strings.xml
@@ -225,7 +225,7 @@
 
     <plurals name="notice_room_aliases_removed_by_you">
         <item quantity="one">You removed %1$s as an address for this room.</item>
-        <item quantity="other">You removed %2$s as addresses for this room.</item>
+        <item quantity="other">You removed %1$s as addresses for this room.</item>
     </plurals>
 
     <string name="notice_room_aliases_added_and_removed">%1$s added %2$s and removed %3$s as addresses for this room.</string>
diff --git a/vector/src/main/java/im/vector/app/features/crypto/verification/VerificationBottomSheetViewModel.kt b/vector/src/main/java/im/vector/app/features/crypto/verification/VerificationBottomSheetViewModel.kt
index 2720c20fb0..2d09974687 100644
--- a/vector/src/main/java/im/vector/app/features/crypto/verification/VerificationBottomSheetViewModel.kt
+++ b/vector/src/main/java/im/vector/app/features/crypto/verification/VerificationBottomSheetViewModel.kt
@@ -49,7 +49,6 @@ import org.matrix.android.sdk.api.session.crypto.verification.VerificationServic
 import org.matrix.android.sdk.api.session.crypto.verification.VerificationTransaction
 import org.matrix.android.sdk.api.session.crypto.verification.VerificationTxState
 import org.matrix.android.sdk.api.session.events.model.LocalEcho
-import org.matrix.android.sdk.api.session.room.model.create.CreateRoomParams
 import org.matrix.android.sdk.api.util.MatrixItem
 import org.matrix.android.sdk.api.util.toMatrixItem
 import org.matrix.android.sdk.internal.crypto.crosssigning.fromBase64
@@ -233,7 +232,7 @@ class VerificationBottomSheetViewModel @AssistedInject constructor(
     override fun handle(action: VerificationAction) = withState { state ->
         val otherUserId = state.otherUserMxItem?.id ?: return@withState
         val roomId = state.roomId
-                ?: session.getExistingDirectRoomWithUser(otherUserId)?.roomId
+                ?: session.getExistingDirectRoomWithUser(otherUserId)
 
         when (action) {
             is VerificationAction.RequestVerificationByDM      -> {
@@ -245,14 +244,7 @@ class VerificationBottomSheetViewModel @AssistedInject constructor(
                                 pendingRequest = Loading()
                         )
                     }
-                    val roomParams = CreateRoomParams()
-                            .apply {
-                                invitedUserIds.add(otherUserId)
-                                setDirectMessage()
-                                enableEncryptionIfInvitedUsersSupportIt = true
-                            }
-
-                    session.createRoom(roomParams, object : MatrixCallback<String> {
+                    session.createDirectRoom(otherUserId, object : MatrixCallback<String> {
                         override fun onSuccess(data: String) {
                             setState {
                                 copy(
diff --git a/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailAction.kt b/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailAction.kt
index 912967138b..99adc0bf83 100644
--- a/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailAction.kt
+++ b/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailAction.kt
@@ -88,5 +88,6 @@ sealed class RoomDetailAction : VectorViewModelAction {
                                          val userJustAccepted: Boolean,
                                          val grantedEvents: RoomDetailViewEvents) : RoomDetailAction()
 
+    data class OpenOrCreateDm(val userId: String) : RoomDetailAction()
     data class JumpToReadReceipt(val userId: String) : RoomDetailAction()
 }
diff --git a/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailFragment.kt b/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailFragment.kt
index 24f3cabe12..9c6c473a7f 100644
--- a/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailFragment.kt
+++ b/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailFragment.kt
@@ -363,6 +363,7 @@ class RoomDetailFragment @Inject constructor(
                 RoomDetailViewEvents.ShowWaitingView                     -> vectorBaseActivity.showWaitingView()
                 RoomDetailViewEvents.HideWaitingView                     -> vectorBaseActivity.hideWaitingView()
                 is RoomDetailViewEvents.RequestNativeWidgetPermission    -> requestNativeWidgetPermission(it)
+                is RoomDetailViewEvents.OpenRoom                         -> handleOpenRoom(it)
             }.exhaustive
         }
 
@@ -371,6 +372,10 @@ class RoomDetailFragment @Inject constructor(
         }
     }
 
+    private fun handleOpenRoom(openRoom: RoomDetailViewEvents.OpenRoom) {
+        navigator.openRoom(requireContext(), openRoom.roomId, null)
+    }
+
     private fun requestNativeWidgetPermission(it: RoomDetailViewEvents.RequestNativeWidgetPermission) {
         val tag = RoomWidgetPermissionBottomSheet::class.java.name
         val dFrag = childFragmentManager.findFragmentByTag(tag) as? RoomWidgetPermissionBottomSheet
@@ -886,6 +891,8 @@ class RoomDetailFragment @Inject constructor(
                 roomDetailViewModel.handle(RoomDetailAction.JumpToReadReceipt(roomDetailPendingAction.userId))
             is RoomDetailPendingAction.MentionUser       ->
                 insertUserDisplayNameInTextEditor(roomDetailPendingAction.userId)
+            is RoomDetailPendingAction.OpenOrCreateDm    ->
+                roomDetailViewModel.handle(RoomDetailAction.OpenOrCreateDm(roomDetailPendingAction.userId))
         }.exhaustive
     }
 
diff --git a/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailPendingAction.kt b/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailPendingAction.kt
index 394d46ef8d..598ab9d056 100644
--- a/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailPendingAction.kt
+++ b/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailPendingAction.kt
@@ -17,6 +17,7 @@
 package im.vector.app.features.home.room.detail
 
 sealed class RoomDetailPendingAction {
+    data class OpenOrCreateDm(val userId: String) : RoomDetailPendingAction()
     data class JumpToReadReceipt(val userId: String) : RoomDetailPendingAction()
     data class MentionUser(val userId: String) : RoomDetailPendingAction()
 }
diff --git a/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailViewEvents.kt b/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailViewEvents.kt
index ee2d193473..b9e3e6b31d 100644
--- a/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailViewEvents.kt
+++ b/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailViewEvents.kt
@@ -38,6 +38,8 @@ sealed class RoomDetailViewEvents : VectorViewEvents {
     data class ShowInfoOkDialog(val message: String) : RoomDetailViewEvents()
     data class ShowE2EErrorMessage(val withHeldCode: WithHeldCode?) : RoomDetailViewEvents()
 
+    data class OpenRoom(val roomId: String) : RoomDetailViewEvents()
+
     data class NavigateToEvent(val eventId: String) : RoomDetailViewEvents()
     data class JoinJitsiConference(val widget: Widget, val withVideo: Boolean) : RoomDetailViewEvents()
 
diff --git a/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailViewModel.kt b/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailViewModel.kt
index e721e0948d..9efad1081f 100644
--- a/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailViewModel.kt
+++ b/vector/src/main/java/im/vector/app/features/home/room/detail/RoomDetailViewModel.kt
@@ -273,10 +273,28 @@ class RoomDetailViewModel @AssistedInject constructor(
             is RoomDetailAction.RemoveWidget                     -> handleDeleteWidget(action.widgetId)
             is RoomDetailAction.EnsureNativeWidgetAllowed        -> handleCheckWidgetAllowed(action)
             is RoomDetailAction.CancelSend                       -> handleCancel(action)
+            is RoomDetailAction.OpenOrCreateDm                   -> handleOpenOrCreateDm(action)
             is RoomDetailAction.JumpToReadReceipt                -> handleJumpToReadReceipt(action)
         }.exhaustive
     }
 
+    private fun handleOpenOrCreateDm(action: RoomDetailAction.OpenOrCreateDm) {
+        val existingDmRoomId = session.getExistingDirectRoomWithUser(action.userId)
+        if (existingDmRoomId == null) {
+            // First create a direct room
+            viewModelScope.launch(Dispatchers.IO) {
+                val roomId = awaitCallback<String> {
+                    session.createDirectRoom(action.userId, it)
+                }
+                _viewEvents.post(RoomDetailViewEvents.OpenRoom(roomId))
+            }
+        } else {
+            if (existingDmRoomId != initialState.roomId) {
+                _viewEvents.post(RoomDetailViewEvents.OpenRoom(existingDmRoomId))
+            }
+        }
+    }
+
     private fun handleJumpToReadReceipt(action: RoomDetailAction.JumpToReadReceipt) {
         room.getUserReadReceipt(action.userId)
                 ?.let { handleNavigateToEvent(RoomDetailAction.NavigateToEvent(it, true)) }
diff --git a/vector/src/main/java/im/vector/app/features/roommemberprofile/RoomMemberProfileController.kt b/vector/src/main/java/im/vector/app/features/roommemberprofile/RoomMemberProfileController.kt
index a3ffd80ade..2e91091443 100644
--- a/vector/src/main/java/im/vector/app/features/roommemberprofile/RoomMemberProfileController.kt
+++ b/vector/src/main/java/im/vector/app/features/roommemberprofile/RoomMemberProfileController.kt
@@ -45,6 +45,7 @@ class RoomMemberProfileController @Inject constructor(
         fun onTapVerify()
         fun onShowDeviceList()
         fun onShowDeviceListNoCrossSigning()
+        fun onOpenDmClicked()
         fun onJumpToReadReceiptClicked()
         fun onMentionClicked()
         fun onEditPowerLevel(currentRole: Role)
@@ -173,6 +174,14 @@ class RoomMemberProfileController @Inject constructor(
 
             buildProfileSection(stringProvider.getString(R.string.room_profile_section_more))
 
+            buildProfileAction(
+                    id = "direct",
+                    editable = false,
+                    title = stringProvider.getString(R.string.room_member_open_or_create_dm),
+                    dividerColor = dividerColor,
+                    action = { callback?.onOpenDmClicked() }
+            )
+
             if (state.hasReadReceipt) {
                 buildProfileAction(
                         id = "read_receipt",
diff --git a/vector/src/main/java/im/vector/app/features/roommemberprofile/RoomMemberProfileFragment.kt b/vector/src/main/java/im/vector/app/features/roommemberprofile/RoomMemberProfileFragment.kt
index 2f5b2d5387..d60b5580fa 100644
--- a/vector/src/main/java/im/vector/app/features/roommemberprofile/RoomMemberProfileFragment.kt
+++ b/vector/src/main/java/im/vector/app/features/roommemberprofile/RoomMemberProfileFragment.kt
@@ -278,6 +278,11 @@ class RoomMemberProfileFragment @Inject constructor(
         DeviceListBottomSheet.newInstance(it.userId).show(parentFragmentManager, "DEV_LIST")
     }
 
+    override fun onOpenDmClicked() {
+        roomDetailPendingActionStore.data = RoomDetailPendingAction.OpenOrCreateDm(fragmentArgs.userId)
+        vectorBaseActivity.finish()
+    }
+
     override fun onJumpToReadReceiptClicked() {
         roomDetailPendingActionStore.data = RoomDetailPendingAction.JumpToReadReceipt(fragmentArgs.userId)
         vectorBaseActivity.finish()
diff --git a/vector/src/main/res/values/strings.xml b/vector/src/main/res/values/strings.xml
index dd461123cc..16ebca5f20 100644
--- a/vector/src/main/res/values/strings.xml
+++ b/vector/src/main/res/values/strings.xml
@@ -2167,6 +2167,7 @@
     <string name="room_member_power_level_default_in">Default in %1$s</string>
     <string name="room_member_power_level_custom_in">Custom (%1$d) in %2$s</string>
 
+    <string name="room_member_open_or_create_dm">Direct message</string>
     <string name="room_member_jump_to_read_receipt">Jump to read receipt</string>
 
     <string name="rendering_event_error_type_of_event_not_handled">"Element does not handle events of type '%1$s'"</string>