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# The stream doesn't start and display: "Your livestream ended because of a network problem" # The stream doesn't start and display: "Your livestream ended because of a network problem"
If you're the instance administrator, check that the rtmp/rtmps port are open on your server. By default rtmp 1935, rtmps 1936. If you're the instance administrators, check that the rtmp/rtmps port are open on your server. By default rtmp 1935, rtmps 1936. Check your production.yaml.
Check your production.yaml If you're not the adminstrators, ask them if the configuration is ok, before reporting a bug.