From 930b4312042a835517e7db3b174d6e8368f475fe Mon Sep 17 00:00:00 2001 From: M M Arif Date: Mon, 13 Apr 2020 14:35:10 +0000 Subject: [PATCH] --- Troubleshoot-Guide.md | 9 ++++++++- 1 file changed, 8 insertions(+), 1 deletion(-) diff --git a/Troubleshoot-Guide.md b/Troubleshoot-Guide.md index d7ef6f7..4308025 100644 --- a/Troubleshoot-Guide.md +++ b/Troubleshoot-Guide.md @@ -12,4 +12,11 @@ This feature is available in **GitNex version 1.2.0** and above. On the login screen in the Username field enter `YOUR-USERNAME:OTP`, `:` is the separator between username and otp code. For example, `gitnex:251364` **If you are on GitNex version 1.5.0 or above:** -A separate optional field is introduced to enter the OTP code if you have enabled 2FA for your account. \ No newline at end of file +A separate optional field is introduced to enter the OTP code if you have enabled 2FA for your account. + +#### 3- I cannot login and the app just stuck at the login screen. +**SSL Certificate:** +Make sure you have valid ssl certificate for your domain with port 443. If you have still valid SSL certificate but different port, it will be miamatched and **GitNex version 2.5.0** only support this. + +**I have self signed certificate, what to do?** +Self signed certificates are only supported from version **2.5.0**. Make sure you have this version installed. \ No newline at end of file